About Words That Change Minds (The Language and Behaviour Profile®)

We naturally believe that people are ‘like us’ and when we don’t get our message across, then we naturally become annoyed.  The LAB Profile® enables better understanding all round. Words That Change Minds (The Language and Behaviour Profile®) is an effective methodology for understanding people, as well as ensuring that community and stakeholder engagement is covered from all angles.  It is a methodology that equips the user with language and language patterns to use so that people know that they are listened to.  The LAB Profile® gives the user language tools with which to understand where mismatches in consultation and implementation occur and to remedy them efficiently by meeting people where they are in terms of language.

 

Bus stop

Words That Change Minds enables users to listen effectively and to put aside possible assumptions that people do not want to listen, will be unhappy, are being obstructive and more.  The methodology enables the production of an effective procedure and development of options to get people to listen and also to understand why consultations are and have been necessary for example.

The LAB Profile® provides clear insights into how people make decisions and thus moving processes and more forwards to facilitate effective decisions and prevent problems from the past.  Users can look at all sides and influence the most intractable to understand, as well as either co-operate, work around or move on in a manner that is useful to all those concerned.

Problem situation

With the LAB Profile® you will have a clear methodology for determining single and complex motivation patterns in individuals and groups to enable you, without fail, to go to the bus stop where your customers are waiting for you.

Influencing language from the LAB Profile® ensures you can get your customers on the bus to work with you as the supplier, provider, organisation, or employer of choice!

  • Two options therefore, buy in training for yourself and/or your staff to become skilled in the LAB Profile® or hire in Rosie O’Hara to consultant on your staffing hiring or retention policies and procedures or customer policies, designed and tailored for your organisation or sector

Applications in amongst others :

  • Training
  • HSE
  • Sales
  • Presentations
  • Management
  • Negotiation
  • Coaching
  • Market Research
  • Recruitment
  • Consulting
  • Modelling
  • Mediation and more

– and just think of the applications at home with significant others and those at home known as teenagers (and teenagers you can use it with your parents!).

Phone +44 (0) 7796 134081
Arrange a face to face discussion at a mutually convenient time.

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